Cookies PolicyLast Updated: July 02, 2025
At FORTUNAT LTD (“we,” “us,” or “our”), we use cookies and similar technologies on our website, www.thepianissimo.com, to enhance your browsing experience, improve our services, and provide personalized content. This Cookies Policy explains what cookies are, how we use them, the types of cookies we employ, and how you can manage your cookie preferences. This policy should be read in conjunction with our Privacy Policy(available at www.thepianissimo.com/privacy-policy), which details how we process personal data.By using our website, you acknowledge that you have read and understood this Cookies Policy. If you do not agree with our use of cookies, you can adjust your preferences as described in Section 6 or refrain from using our website.
1. Who We Are
FORTUNAT LTD is a private limited company registered in England and Wales.
- Company Number: 16098957
- Registered Office: Holborn Gate, 330 High Holborn, Suite 505, 5 Desk Suite, London, England, WC1V 7QH
- Email: contact@thepianissimo.com
- Phone: +44 7360 498800
- Website: https://thepianissimo.com
We are the data controller responsible for the cookies and personal data collected through our website, in accordance with the UK GDPR, EU GDPR, and PECR.
2. What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit a website. They store information about your browsing activity, such as preferences or session data, to enhance functionality and user experience. Similar technologies, such as web beacons, pixels, and local storage, serve comparable purposes and are included in this policy under the term “cookies.”Cookies may be:
- Session Cookies: Temporary and deleted when you close your browser.
- Persistent Cookies: Remain on your device for a set period or until you delete them.
- First-Party Cookies: Set by us (FORTUNAT LTD).
- Third-Party Cookies: Set by third-party services we use (e.g., Google Analytics).
3. Why We Use Cookies
We use cookies for the following purposes:
- Essential Functions: To enable core website functionality, such as navigation, secure checkout, and user authentication.
- Performance and Analytics: To analyze website usage, track performance, and improve user experience.
- Personalization: To remember your preferences (e.g., language, currency) and tailor content to your interests.
- Marketing and Advertising: To deliver personalized ads or measure the effectiveness of marketing campaigns (with your consent).
4. Types of Cookies We Use
We categorize cookies based on their function and purpose. Below is a detailed list of the cookies we use, including their providers, purposes, and retention periods:
| Category | Cookie Name/Example | Provider | Purpose | Retention Period | Type |
|---|---|---|---|---|---|
| Strictly Necessary | Session ID, Security Token | FORTUNAT LTD, Kinsta | Enable core website functions (e.g., navigation, checkout, account login). | Session or up to 1 day | First-Party, Session |
| Performance/Analytics | _ga, _gid, _gat | Google Analytics | Track website usage, page views, and user behavior for analytics purposes. | Up to 26 months | Third-Party, Persistent |
| Functional | Language Preference, Currency | FORTUNAT LTD | Store user preferences (e.g., language, currency) to enhance browsing. | Up to 1 year | First-Party, Persistent |
| Marketing/Advertising | _fbp, tiktok_pixel | Meta Pixel, TikTok Pixel | Deliver personalized ads and measure ad campaign effectiveness (with consent). | Up to 180 days | Third-Party, Persistent |
Note: The specific cookies used may vary depending on updates to our website or third-party services. You can view an up-to-date list of cookies via our cookie consent tool (see Section 6).
5. Legal Basis for Using Cookies
We use cookies based on the following legal grounds under the UK GDPR, EU GDPR, and PECR:
- Strictly Necessary Cookies: Processed under legitimate interests (Article 6(1)(f) GDPR) to ensure the website functions correctly and securely. These cookies do not require consent under PECR.
- Non-Essential Cookies (e.g., analytics, functional, marketing): Processed based on your explicit consent(Article 6(1)(a) GDPR and PECR Regulation 6). You may withdraw consent at any time (see Section 6).
6. Managing Your Cookie Preferences
6.1 Consent
- When you first visit our website, you will see a cookie consent banner allowing you to accept, reject, or customize your cookie preferences.
- Strictly necessary cookies are enabled by default and cannot be disabled, as they are essential for website functionality.
- You can opt in or out of non-essential cookies (e.g., analytics, marketing) at any time.
6.2 Adjusting Preferences
- You can manage your cookie settings via:
- The cookie consent tool accessible on our website (typically a link in the footer or a pop-up).
- Your browser settings (see below).
- To withdraw consent for non-essential cookies, revisit the cookie consent tool or contact us at contact@thepianissimo.com.
6.3 Browser Settings
- Most browsers allow you to block or delete cookies. Instructions vary by browser:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data.
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data.
- Safari: Preferences > Privacy > Manage Website Data.
- Microsoft Edge: Settings > Cookies and Site Permissions > Manage and Delete Cookies.
- Note: Blocking strictly necessary cookies may impair website functionality, such as checkout or account access.
6.4 Do Not Track (DNT)
- Our website does not currently respond to browser “Do Not Track” signals, as there is no universal standard for DNT implementation. However, you can manage tracking via our cookie consent tool or browser settings.
7. Third-Party Cookies and Services
We use third-party services that may set cookies on our website. These include:
- Google Analytics (Provider: Google LLC): Tracks website usage and performance. You can opt out via Google’s opt-out tool: https://tools.google.com/dlpage/gaoptout.
- Meta Pixel (Provider: Meta Platforms, Inc.): Enables personalized advertising and campaign tracking.
- TikTok Pixel (Provider: TikTok Inc.): Supports advertising and analytics for TikTok campaigns.
- Payment Processors (e.g., Stripe, PayPal): May use cookies to facilitate secure transactions.
- Email/Marketing Platforms (e.g., Klaviyo, Zapier): May use tracking pixels in emails to monitor engagement (with consent).
These third parties are subject to their own privacy policies, which we encourage you to review. We ensure all third-party providers comply with data protection laws through contractual agreements, such as Standard Contractual Clauses (SCCs) for international data transfers.
8. Data Sharing and International Transfers
- Cookies may collect personal data (e.g., IP address, browsing behavior) that is shared with third-party providers, as described in Section 7.
- Some providers (e.g., Google, Meta, TikTok) are based outside the United Kingdom and European Economic Area (EEA), such as in the United States. We ensure international transfers comply with UK GDPR and EU GDPR through:
- Standard Contractual Clauses (SCCs).
- Data Processing Agreements with strict security and confidentiality obligations.
- Adequacy Decisions (where applicable).
- For more details on data sharing, see our Privacy Policy (Section 6 and 7).
9. Data Retention
- Cookie data is retained for the periods specified in Section 4 or until you delete the cookies via your browser.
- Personal data collected via cookies (e.g., for analytics or marketing) is retained in accordance with our Privacy Policy (e.g., up to 26 months for Google Analytics data).
- After the retention period, data is securely deleted or anonymized.
10. Your Rights
Under the UK GDPR and EU GDPR, you have rights regarding personal data collected via cookies, including:
- Right to Access: View the personal data we collect through cookies.
- Right to Rectification: Correct inaccurate data.
- Right to Erasure: Request deletion of cookie-related data (where applicable).
- Right to Restrict Processing: Limit how we use cookie data.
- Right to Object: Object to processing for analytics or marketing purposes.
- Right to Withdraw Consent: Disable non-essential cookies at any time.
To exercise these rights, contact us at contact@thepianissimo.com or use our cookie consent tool. For more details, see our Privacy Policy (Section 9).
11. Data Security
We implement robust measures to protect cookie data, including:
- Encryption: HTTPS for secure data transmission.
- Secure Hosting: Provided by Kinsta Inc. with industry-standard security protocols.
- Access Controls: Limiting access to cookie data to authorized personnel.
In the event of a data breach involving cookie data, we will notify affected users and the Information Commissioner’s Office (ICO) or relevant EU data protection authorities within 72 hours, as required by law.
12. Children’s Privacy
- Our website is not intended for children under 16 years of age.
- We do not knowingly collect cookie data from minors. If we discover such data, we will delete it promptly.
- Contact us at contact@thepianissimo.com if you believe we have collected data from a child under 16.
13. Complaints
- If you have concerns about our use of cookies, please contact us at contact@thepianissimo.com to resolve the issue.
- You may also lodge a complaint with:
- United Kingdom: Information Commissioner’s Office (ICO), www.ico.org.uk, +44 303 123 1113.
- European Union: Your local data protection authority (list at https://edpb.europa.eu/about-edpb/about-edpb/members_en).
- EU Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr for consumer disputes.
14. Changes to This Cookies Policy
- We may update this Cookies Policy to reflect changes in our practices, legal requirements, or third-party services.
- Updates will be posted on this page with the revised “Last Updated” date. Significant changes will be communicated via email or a website notice.
- We encourage you to review this policy periodically.
15. Contact Us
For questions, concerns, or to manage your cookie preferences, please contact:
FORTUNAT LTD
Email: contact@thepianissimo.com
Phone: +44 7360 498800
Address: Holborn Gate, 330 High Holborn, Suite 505, 5 Desk Suite, London, England, WC1V 7QH For data protection-specific inquiries, you may request to speak with our Data Protection Officer (if appointed) via the above email.
